Normal
voice mail does not work well for teachers. The professional
educator has many different needs than a business professional.
A classroom teacher spends 95% of the workday in front of the
"customer," the students. The time to take telephone
calls or return voice mail messages is very limited. This has
always meant that teachers have to spend time in the evening
attempting to return telephone calls.
We call The Education Connection's Interactive Voice Mail feature One-on-One. Using The Education Connection's One-on-One feature teachers and parents can carry on two-way communication without phone tag and without extraneous conversation.
Teachers create private access numbers for the parents with whom they wish to communicate. Parents then are given a small instruction card that informs them how to access the private message left for them by the teacher. After listening to the teacher's message, a parent can record a private response.
Once the One-on-One procedure is set up the parent has 24-hour access directly to a teacher, and the teacher has made himself accessible without giving out his home telephone number.
One-on-One messages have many uses and include delivery confirmation and password protection.
One-on-One Saves the Office Staff Time
The One-on-One interactive voice mail feature is used by the secretary to transfer a caller into a teacher's voice mailbox. This saves time because the secretary does not have to fill out a pink message slip. Also using The Education Connection's Internet connection feature called TECMail, the teacher receives an instant email notifying him that a voicemail message has been received. TECMail can also send the actual voice message as an email attachment, so the teacher can listen to the message without leaving his classroom.
The use for Interactive Voice Mail are numerous. For a list
of popular uses click here.
Sales: 1-800-800-3823 or (937) 439-0064